Departure Airport
  • Egypt
  • Assiut Intl. Airport (ATZ)

    Assiut, Egypt

  • Aswan Airport (ASW)

    Aswan, Egypt

  • Cairo Intl. Airport (CAI)

    Cairo, Egypt

  • Hurghada Airport (HRG)

    Hurghada, Egypt

  • Luxor Airport (LXR)

    Luxor, Egypt

  • Sharm El Sheikh Airport (SSH)

    Sharm El Sheikh, Egypt

  • Mubarak Intl. Airport (HMB)

    Sohag, Egypt

  • Germany
  • Cologne Bonn Airport (CGN)

    Cologne bonn, Germany

  • Iraq
  • Baghdad Intl. Airport (BGW)

    Baghdad, Iraq

  • Italy
  • Bergamo Int. Airport (BGY)

    Milan, Italy

  • Kuwait
  • Kuwait Intl. Airport (KWI)

    Kuwait, Kuwait

  • Saudi Arabia
  • Abha Intl. Airport (AHB)

    Abha, Saudi Arabia

  • Al Jouf Intl. Airport (AJF)

    Al Jouf, Saudi Arabia

  • Gassim Intl. Airport (ELQ)

    Buraydah, Saudi Arabia

  • King Fahad Intl. Airport (DMM)

    Dammam, Saudi Arabia

  • Ha'il iNTL. Airport (HAS)

    Ha'il, Saudi Arabia

  • Gizan Intl. Airport (GIZ)

    Jazan, Saudi Arabia

  • King Abdulaziz Intl. Airport (JED)

    Jeddah, Saudi Arabia

  • Najran Int. (EAM)

    Najran, Saudi Arabia

  • Qaisumah Int. (AQI)

    Qaisumah, Hafr Al Batin, Saudi Arabia

  • King Khalid IntL. Airport (RUH)

    Riyadh, Saudi Arabia

  • Tabuk Intl. Airport (TUU)

    Tabuk, Saudi Arabia

  • Taif Intl. Airport (TIF)

    Taif, Saudi Arabia

  • Prince Abdul Mohsin bin Abdulaziz Intl. Airport (YNB)

    Yanbu, Saudi Arabia

  • Sudan
  • Khartoum Civil Airport (KRT)

    Khartoum, Sudan

  • Sweden
  • Arlanda Intl. Airport (ARN)

    Stockholm, Sweden

  • Turkey
  • Sabiha Gokcen Intl. Airport (SAW)

    Istanbul, Turkey

  • United Arab Emirates
  • Al Ain International Airport (AAN)

    Al Ain City, United Arab Emirates

  • Dubai (Bus Service) (XHB)

    Dubai, United Arab Emirates

  • Sharjah Intl. Airport (SHJ)

    Sharjah, United Arab Emirates

  • Uzbekistan
  • Tashkent Intl. Airport (TAS)

    Tashkent, Uzbekistan

Destination Airport
  • Egypt
  • Aswan Airport (ASW)

    Aswan, Egypt

  • Hurghada Airport (HRG)

    Hurghada, Egypt

  • Luxor Airport (LXR)

    Luxor, Egypt

  • Sharm El Sheikh Airport (SSH)

    Sharm El Sheikh, Egypt

  • Germany
  • Cologne Bonn Airport (CGN)

    Cologne bonn, Germany

  • Iraq
  • Baghdad Intl. Airport (BGW)

    Baghdad, Iraq

  • Italy
  • Bergamo Int. Airport (BGY)

    Milan, Italy

  • Kuwait
  • Kuwait Intl. Airport (KWI)

    Kuwait, Kuwait

  • Saudi Arabia
  • Abha Intl. Airport (AHB)

    Abha, Saudi Arabia

  • Al Jouf Intl. Airport (AJF)

    Al Jouf, Saudi Arabia

  • Gassim Intl. Airport (ELQ)

    Buraydah, Saudi Arabia

  • King Fahad Intl. Airport (DMM)

    Dammam, Saudi Arabia

  • Ha'il iNTL. Airport (HAS)

    Ha'il, Saudi Arabia

  • Gizan Intl. Airport (GIZ)

    Jazan, Saudi Arabia

  • King Abdulaziz Intl. Airport (JED)

    Jeddah, Saudi Arabia

  • Najran Int. (EAM)

    Najran, Saudi Arabia

  • Qaisumah Int. (AQI)

    Qaisumah, Hafr Al Batin, Saudi Arabia

  • King Khalid IntL. Airport (RUH)

    Riyadh, Saudi Arabia

  • Tabuk Intl. Airport (TUU)

    Tabuk, Saudi Arabia

  • Taif Intl. Airport (TIF)

    Taif, Saudi Arabia

  • Prince Abdul Mohsin bin Abdulaziz Intl. Airport (YNB)

    Yanbu, Saudi Arabia

  • Sudan
  • Khartoum Civil Airport (KRT)

    Khartoum, Sudan

  • Sweden
  • Arlanda Intl. Airport (ARN)

    Stockholm, Sweden

  • Turkey
  • Sabiha Gokcen Intl. Airport (SAW)

    Istanbul, Turkey

  • United Arab Emirates
  • Al Ain International Airport (AAN)

    Al Ain City, United Arab Emirates

  • Dubai (Bus Service) (XHB)

    Dubai, United Arab Emirates

  • Sharjah Intl. Airport (SHJ)

    Sharjah, United Arab Emirates

Adult Passengers
Child Passenger
Infants Passenger
Flight Number:
Departure Airport
  • Egypt
  • Assiut Intl. Airport (ATZ)

    Assiut, Egypt

  • Aswan Airport (ASW)

    Aswan, Egypt

  • Cairo Intl. Airport (CAI)

    Cairo, Egypt

  • Hurghada Airport (HRG)

    Hurghada, Egypt

  • Luxor Airport (LXR)

    Luxor, Egypt

  • Sharm El Sheikh Airport (SSH)

    Sharm El Sheikh, Egypt

  • Mubarak Intl. Airport (HMB)

    Sohag, Egypt

  • Germany
  • Cologne Bonn Airport (CGN)

    Cologne bonn, Germany

  • Iraq
  • Baghdad Intl. Airport (BGW)

    Baghdad, Iraq

  • Italy
  • Bergamo Int. Airport (BGY)

    Milan, Italy

  • Kuwait
  • Kuwait Intl. Airport (KWI)

    Kuwait, Kuwait

  • Saudi Arabia
  • Abha Intl. Airport (AHB)

    Abha, Saudi Arabia

  • Al Jouf Intl. Airport (AJF)

    Al Jouf, Saudi Arabia

  • Gassim Intl. Airport (ELQ)

    Buraydah, Saudi Arabia

  • King Fahad Intl. Airport (DMM)

    Dammam, Saudi Arabia

  • Ha'il iNTL. Airport (HAS)

    Ha'il, Saudi Arabia

  • Gizan Intl. Airport (GIZ)

    Jazan, Saudi Arabia

  • King Abdulaziz Intl. Airport (JED)

    Jeddah, Saudi Arabia

  • Najran Int. (EAM)

    Najran, Saudi Arabia

  • Qaisumah Int. (AQI)

    Qaisumah, Hafr Al Batin, Saudi Arabia

  • King Khalid IntL. Airport (RUH)

    Riyadh, Saudi Arabia

  • Tabuk Intl. Airport (TUU)

    Tabuk, Saudi Arabia

  • Taif Intl. Airport (TIF)

    Taif, Saudi Arabia

  • Prince Abdul Mohsin bin Abdulaziz Intl. Airport (YNB)

    Yanbu, Saudi Arabia

  • Sudan
  • Khartoum Civil Airport (KRT)

    Khartoum, Sudan

  • Sweden
  • Arlanda Intl. Airport (ARN)

    Stockholm, Sweden

  • Turkey
  • Sabiha Gokcen Intl. Airport (SAW)

    Istanbul, Turkey

  • United Arab Emirates
  • Al Ain International Airport (AAN)

    Al Ain City, United Arab Emirates

  • Dubai (Bus Service) (XHB)

    Dubai, United Arab Emirates

  • Sharjah Intl. Airport (SHJ)

    Sharjah, United Arab Emirates

  • Uzbekistan
  • Tashkent Intl. Airport (TAS)

    Tashkent, Uzbekistan

Destination Airport
  • Egypt
  • Aswan Airport (ASW)

    Aswan, Egypt

  • Hurghada Airport (HRG)

    Hurghada, Egypt

  • Luxor Airport (LXR)

    Luxor, Egypt

  • Sharm El Sheikh Airport (SSH)

    Sharm El Sheikh, Egypt

  • Germany
  • Cologne Bonn Airport (CGN)

    Cologne bonn, Germany

  • Iraq
  • Baghdad Intl. Airport (BGW)

    Baghdad, Iraq

  • Italy
  • Bergamo Int. Airport (BGY)

    Milan, Italy

  • Kuwait
  • Kuwait Intl. Airport (KWI)

    Kuwait, Kuwait

  • Saudi Arabia
  • Abha Intl. Airport (AHB)

    Abha, Saudi Arabia

  • Al Jouf Intl. Airport (AJF)

    Al Jouf, Saudi Arabia

  • Gassim Intl. Airport (ELQ)

    Buraydah, Saudi Arabia

  • King Fahad Intl. Airport (DMM)

    Dammam, Saudi Arabia

  • Ha'il iNTL. Airport (HAS)

    Ha'il, Saudi Arabia

  • Gizan Intl. Airport (GIZ)

    Jazan, Saudi Arabia

  • King Abdulaziz Intl. Airport (JED)

    Jeddah, Saudi Arabia

  • Najran Int. (EAM)

    Najran, Saudi Arabia

  • Qaisumah Int. (AQI)

    Qaisumah, Hafr Al Batin, Saudi Arabia

  • King Khalid IntL. Airport (RUH)

    Riyadh, Saudi Arabia

  • Tabuk Intl. Airport (TUU)

    Tabuk, Saudi Arabia

  • Taif Intl. Airport (TIF)

    Taif, Saudi Arabia

  • Prince Abdul Mohsin bin Abdulaziz Intl. Airport (YNB)

    Yanbu, Saudi Arabia

  • Sudan
  • Khartoum Civil Airport (KRT)

    Khartoum, Sudan

  • Sweden
  • Arlanda Intl. Airport (ARN)

    Stockholm, Sweden

  • Turkey
  • Sabiha Gokcen Intl. Airport (SAW)

    Istanbul, Turkey

  • United Arab Emirates
  • Al Ain International Airport (AAN)

    Al Ain City, United Arab Emirates

  • Dubai (Bus Service) (XHB)

    Dubai, United Arab Emirates

  • Sharjah Intl. Airport (SHJ)

    Sharjah, United Arab Emirates

Search Options
Customer Experience

Contact Center Agent

A highly motivated and customer-oriented contact center agent is required, a rotating shift based reservation and customer service profession in a dynamic aviation industry.

Posted: 6 months before

Job Title: Contact Center Agent
No. of vacancies: 3
Location: Sheraton, Cairo.

Role Purpose:
Nile Air is currently recruiting a highly motivated and customer-oriented rotating shift Contact Center Agent based in Cairo, Egypt. In this role you are expected to deliver a full service-oriented professional reservation, and customer services to our clients and other external stakeholders and parties through contact center channels, in order to achieve the highest customer satisfaction and target sales revenues.

Qualifications:
·Relevant bachelor’s degree.
·Minimum 2 years’ experience in call center field.
·Can handle non-voice channels like live chat and WhatsApp with agreed quality standards and SLA.
·Advanced Amadeus using skills with 2-year experience is a must.
·Excellent knowledge of aviation products and technicalities.
·Ability to work in rotating shifts, including overnight shifts.
·Excellent English language communication skills Written/Spoken.
·High learning agility.
·Strong problem solving and stress management skills.
·Ability to work under pressure.
·Strong interpersonal and communication skills
·Strong selling and customer service oriented.

How to apply:
Send your CV with JOB TITLE in the subject line to careers@nileair.com
We wish you all the best!